Dunwoody Library patrons now have the option of checking out their own items using self-checkout machines. After weeks of peering behind cardboard boxes with "Self Check-out Coming Soon" signs on them, patrons now have an opportunity to use the two 3M SelfCheck machines recently acquired by the library. So far the response has been very positive. When asked by a staff person how she liked it, one patron remarked, "If I can do it, anybody can!" and many others are pleased with the ease of use. Another gentleman said he would only use them if the line was really long. "I like to make you folks work!" the patron quipped.
Some patrons seem to fear that the self-checkout machines will somehow replace library staff, but library staff members know better. "Many of our long-time patrons would rather deal with people," says Gail Sessions, a veteran Dunwoody staffer, "These machines are very useful, but they can’t resolve library card problems, look up library books, or answer questions."
Self-checkout stations will be coming to several other DCPL branches soon.
This was also reported in Sunday’s AJC (online registration required).
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September 28th, 2007 at 12:50 PM
If the city of Dunwoody succeeds from DeKalb County, will Dunwoody Library succeed from the DeKalb County Library System? I do not live near Dunwoody, however I have enjoyed books, CDs, DVDs, and VHS materials that are only located at the Dunwoody Branch through transit requests.
October 1st, 2007 at 6:07 PM
I would assume that like decatur, lithonia, and chamblee that have county libraries, the dunwoody library would stay a county library. None of those cities have seperate city libraries.
October 3rd, 2007 at 9:27 AM
Although the final determination on what services a proposed new City of Dunwoody might assume from the county remains in the future, we are not aware of any local interest in the Dunwoody Library operating separate from the county library system. “Decatur Resident” is correct that the DeKalb County Public Library already operates library facilities in other DeKalb cities, and we have no reason to expect things would change if a new City of Dunwoody is established.
October 16th, 2007 at 8:30 PM
thanks that’s simple and I didn’t even think about it! Blog on!
Thanks again, Shep